{"id":9685,"date":"2024-11-12T14:03:59","date_gmt":"2024-11-12T19:03:59","guid":{"rendered":"https:\/\/onlyrentacar.com\/?page_id=9685"},"modified":"2024-11-12T14:47:20","modified_gmt":"2024-11-12T19:47:20","slug":"politica-de-cancelacion-o-reembolso","status":"publish","type":"page","link":"https:\/\/onlyrentacar.com\/en\/politica-de-cancelacion-o-reembolso\/","title":{"rendered":"Pol\u00edtica de Cancelaci\u00f3n o Reembolso"},"content":{"rendered":"
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Pol\u00edtica de Cancelaci\u00f3n o Reembolso<\/strong><\/h4>

\u00bfQu\u00e9 hago para reprogramar o cancelar mi reserva?
Se puede reprogramar la reserva hasta 72 horas antes de la fecha de inicio (salida). En dicho caso, podr\u00eda aplicar diferencia en la tarifa. En el caso de cancelar una reserva prepaga, no habr\u00e1 reembolso. Si usted desea reprogramar una reserva prepagada, aplicar\u00e1n cambios en la tarifa. Tendr\u00e1 un plazo de 6 meses para hacer efectiva su reserva y estar\u00e1 sujeta a disponibilidad.<\/p>

\u00bfQu\u00e9 pasa si no me presento a retirar el veh\u00edculo?
En el caso de no presentarse a retirar el autom\u00f3vil alquilado, no se le reintegrar\u00e1 el monto pagado o prepagado.<\/p>


Pol\u00edticas de Cancelaci\u00f3n:<\/strong><\/p>

  • Las reservaciones con Pago en l\u00ednea no son reembolsables, pero podr\u00e1n ser utilizadas en una fecha
    posterior a la originalmente reservada siempre y cuando se haga el cambio a trav\u00e9s del centro de
    atenci\u00f3n a clientes 72 horas antes de la fecha para recoger el auto en renta.<\/li>
  • Las reservaciones con Pago en l\u00ednea no aplican reembolsos si el cliente no se presenta a recoger
    el Auto Rentado.<\/li>
  • Las reservaciones con Pago en l\u00ednea no aplican reembolsos por entregar el auto anticipadamente.<\/li>
  • Todas las reservaciones tienen tolerancia de 1 hora, despu\u00e9s de ese tiempo se tomar\u00e1 por
    cancelada o no show.<\/li>
  • A continuaci\u00f3n, se mencionan los motivos en los cuales NO aplica reembolso:
    • NO CONTAR CON TARJETA DE CR\u00c9DITO AL MOMENTO DE TOMAR LA RESERVACI\u00d3N O NOCUMPLIR CON ALGUNO DE LOS REQUISITOS PARA LA RESERVACI\u00d3N LOS CUALES SON ACEPTADOS AL MOMENTO DE CREAR LA RESERVACI\u00d3N V\u00cdA WEB.<\/li>
    • NO CONTAR CON EL MONTO PARA LA RETENCI\u00d3N.<\/li>
    • CANCELACI\u00d3N DE VIAJE $20 USD POR D\u00cdA (Costo adicional a la reservaci\u00f3n) cubre los gastos de anulaci\u00f3n de un viaje si la cancelaci\u00f3n se debe a una causa mayor. Por ejemplo, el seguro puede cubrir gastos si el titular del seguro o un familiar directo se enferma gravemente, se hospitaliza, cambios de vuelo<\/li><\/ul><\/li><\/ul>

      Ante cualquier duda, comun\u00edquese con el equipo de operaciones, +52 951 226 1517 o al correo onlyrentacar@gmail.com o ventas@onlyrentacar.com .<\/p>

      \u00a0<\/h3>

      ATENTAMENTE:<\/strong>
      ONLY RENT A CAR<\/strong><\/h3>

      \u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Pol\u00edtica de Cancelaci\u00f3n o Reembolso \u00bfQu\u00e9 hago para reprogramar o cancelar mi reserva?Se puede reprogramar la reserva hasta 72 horas antes de la fecha de inicio (salida). En dicho caso, podr\u00eda aplicar diferencia en la tarifa. En el caso de cancelar una reserva prepaga, no habr\u00e1 reembolso. Si usted desea reprogramar una reserva prepagada, aplicar\u00e1n […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9685","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/onlyrentacar.com\/en\/wp-json\/wp\/v2\/pages\/9685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onlyrentacar.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onlyrentacar.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onlyrentacar.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onlyrentacar.com\/en\/wp-json\/wp\/v2\/comments?post=9685"}],"version-history":[{"count":10,"href":"https:\/\/onlyrentacar.com\/en\/wp-json\/wp\/v2\/pages\/9685\/revisions"}],"predecessor-version":[{"id":9710,"href":"https:\/\/onlyrentacar.com\/en\/wp-json\/wp\/v2\/pages\/9685\/revisions\/9710"}],"wp:attachment":[{"href":"https:\/\/onlyrentacar.com\/en\/wp-json\/wp\/v2\/media?parent=9685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}